Shipping policy

Shipping Policy

At Found Supply, we’re committed to delivering thoughtfully designed home organisation products to your door as efficiently as possible.


Processing Time

All orders are processed within 1–7 business days.
During this time, your order is prepared, quality checked, and dispatched from our fulfilment partners.

Once your order has been shipped, you will receive a tracking number via email.


Delivery Time

Estimated delivery time is 2–4 weeks from dispatch.

Delivery times may vary depending on:

  • Your location

  • Carrier delays

  • Peak periods (such as holidays or promotions)

While most orders arrive within the estimated timeframe, occasional delays may occur that are outside our control.


Tracking Information

All orders include tracking.
Tracking details will be emailed to you once your order has shipped, allowing you to follow your delivery every step of the way.

Please allow 3–5 business days for tracking updates to appear after dispatch.


Shipping Locations

We currently ship to Australia and select international locations.
If your country is not available at checkout, we unfortunately do not ship there at this time.


Incorrect Address

Please ensure all shipping details are correct at checkout.
Found Supply is not responsible for orders delayed or lost due to incorrect or incomplete address information.


Delays & Lost Parcels

If your order has not arrived within 4 weeks, please contact us at:

📧 info@foundsupply.shop

Our team will be happy to assist and ensure your issue is resolved.


Contact Us

If you have any questions about shipping or your order, reach out to us at:

📧 info@foundsupply.shop